

Staff Travel
(Former Staff Agreement 2023)
CONTENTS
Pages 2 -
GENERAL STAFF TRAVEL INFORMATION FOR ALL LEAVERS
Pages 4 - 7
VR: PREPARING FOR A DIFFERENT FUTURE
Pages 8 – 11
CR OR TUPE: PREPARING FOR A DIFFERENT FUTURE
Pages 12 – 15
RETIRED OR FORMER COLLEAGUES
Pages 16 – 19
COLLEAGUES LEAVING UNDER VR
•Registering as a former staff
If you're eligible for staff travel after you've left, you'll need to exchange your current ID pass for one for staff travel and update Peopleonline with your personal email address before you
go.
•2020 bonus concession
Colleagues who leave under redundancy or are subject to TUPE as part of the consultations on ‘preparing for a different future’, will retain this concession for one-time use and expires on 30 March 2023. Where colleagues remain in the business they will also have until 30 March 2023 to use it. All other colleagues who have left or leave the business for any other reason will not be eligible to retain this ticket.
•Nominees
As a former colleague, you can nominate one person plus your children under the age of 24. If you nominate a partner, civil partner, spouse, sibling or parent, they can travel unaccompanied on BA flights. If the person you nominate is described as a Travel Companion i.e. a grandchild, niece, friend, etc, they cannot travel unaccompanied on a BA flight and must travel with the staff member on all sectors. You may change your nominee on a rolling six-month basis as long as they’ve been nominated for a minimum of six months. You can do this via the ConcessionsOnline tab on the former colleague landing page.
•Accessing Staff Travel as a Former Employee
To access Staff Travel concessions as a former colleague, visit https://my.baplc.com. After your leaving date, as you do now, you will be asked to add your staff number and your BSAFE password. If you do experience any issues, contact the IT Service Centre on 020 856 24000. Please note: it takes at least 10 to 14 days for the various system updates to take place before you can access your staff travel for the first time as a former colleague.
•Recent Leaver - concessions
Former colleagues who have recently left may find that not all their concessions are showing on their staff travel record. Records are updated within a few weeks of leaving BA.
•Booking new flights for travel after leaving date
Any travel after you leave BA must be booked after you leave otherwise your priority code will be incorrect.
•New bookings
Once you have left, for any new bookings that you set up online, please make a note of the booking reference as the system does not always retain this information. If you have the booking reference, you can add it under Manage Bookings to view/manage your booking.
•Urgent travel
If you need to travel urgently and are waiting for the system to be updated, please email star@ba.com with all relevant travel details (Mon-Fri 8am-4pm).
•Hotline tickets
These are discounted commercial bookings and are not managed by the Staff Travel team. Raise an FAQ via the Hotline Helpdesk tab on the former colleague landing page if you have
any questions.
•Ticketed bookings
If you have a ticketed booking in the system and are unable to access and manage your booking online, click here.
•Former staff travel guide
Former staff travel guide is available on the former colleague landing page, where you can access this FAQ: Former Staff Travel guide
VR: Preparing for a different future
Colleagues leaving under Voluntary Redundancy as part of the consultations on ‘preparing for a different future’ can read more information here
MY ELIGIBILITY
•I have 15 or more years continuous service
You’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years
continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, Travel on other airlines subject to the
interline agreement, 2 x Annual Bookable Concessions
•I have between 10-14 years continuous service
You’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, 1 x Annual bookable concession
•I have between 5-9 years continuous service
You’ll be eligible for the following concessions with effect from your date of leaving, for a period of two years only:
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, 1 x Annual bookable concession
•I have between four months and four years continuous service
You’ll be eligible for the following concessions with effect from your date of leaving, for a period of two years only:
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers
•I have less than three months continuous service
You are not eligible for travel concessions on leaving.
ABOUT THE CONCESSIONS
The concessions set out in the sections above are non-contractual and British Airways reserves the right to vary or terminate these concessions in its absolute discretion at any time - thismeans that the rules in force at the time of leaving will be subject to such policy changes as deemed necessary in the future.
Any unused staff travel tickets should be returned or refunded online as they’ll be invalid from your leaving date
If you’re eligible for travel concessions as a former employee, you’ll continue to be responsible for ensuring that you and your eligible nominees are aware of and abide by the rules of the
former staff travel scheme. Any misconduct either by you or your eligible nominees when using travel concessions will result in their immediate withdrawal.
Q&As:
•What am I eligible for in the first staff travel year after leaving?
The staff travel year runs from 1 April to 31 March. Any Annual Bookable Concessions (ABCs) taken in that staff travel year will be taken into account when you leave. For example:
A colleague has one ABC and one status concession as a current employee and leaves on 31 August after 17 years' service.
-
The colleague used their one ABC in May prior to leaving, but not their status concession
As a former employee the colleague is eligible for one ABC. After leaving, because the former colleague has already used their one ABC they have no further ABCs available for that staff travel year. One ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time. The colleague will not be eligible to the status concessions as status concessions cease on leaving.
-
The colleague used their one status concession in May prior to leaving, but not their one ABC.
As a former employee the colleague is eligible for one ABC. After leaving, because the former colleague has not used the one ABC they are eligible for, they will be able to use this as a former employee in the staff travel year in which they leave. Thereafter, one ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time. No further status concessions will be available as status concessions cease on leaving.
•What do I need to do to start booking rebate travel as a former employee?
After you’ve left, you’ll receive access to former staff travel concessions once the systems have updated. This can take up to three weeks, so you shouldn’t plan to travel on your former
staff concessions until you have access.
-
Arrange your former staff ID - People Services will have written to you to explain the application process for a former staff ID card. All passes must be returned before a former pass can be issued
-
After leaving – you may need to wait 10 – 14 days before your access from serving to former staff changes. Contact the IT Service Centre on 020 8562 4000 if you have log in issues.
-
Once your concessions are available. You can arrange staff travel via the ESS internet at https://my.baplc.com
•Can I book travel before I leave?
No. Your eligibility for travel concessions is different once you’ve left. This means you’ll only be able to book travel as a former employee after you’ve left and have followed the steps
above.
-
Can I travel on other airlines?
•How do I change my nominees?
After leaving you can update your personal record via ConcessionsOnline, which is accessible via the internet at https://my.baplc.com. You can also use ConcessionsOnline to also check/update your contact details and make changes to travel nominees.
•How do I contact Staff Travel?
Contact Staff Travel via email at former.staff@ba.com. If your enquiry is urgent and you’d like to talk to a member of the Staff Travel team, call 0344 493 0764. Supporting information, including call opening times, can be found on the intranet Staff Travel FAQs, or for former staff, on the internet at https://my.baplc.com.
CR or TUPE: Preparing for a different future
Colleagues leaving under Compulsory Redundancy or TUPE as part of the consultations on ‘preparing for a different future’ can read more information here
MY ELIGIBILITY:
I have 20 or more years continuous service:
You’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, Travel on other airlines subject to the interline agreement, 2 x Annual bookable concessions
< >I have between 15-19 years continuous serviceYou’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, Travel on other airlines subject to the interline agreement, 1 x
Annual bookable concession.
I have between 10-14 years continuous service
You’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, 1 x Annual bookable concession
I have between 5-9 years continuous serviceYou’ll be eligible for the following concessions with effect from your date of leaving, for a period of two years only:
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, 1 x Annual bookable concession
< >I have between four months and four years continuous serviceYou’ll be eligible for the following concessions with effect from your date of leaving, for a period of two years only:
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers
I have less than three months continuous service
You are not eligible for travel concessions on leaving.
ABOUT THE CONCESSIONS:
The concessions set out in the sections above are non-contractual and British Airways reserves the right to vary or terminate these concessions in its absolute discretion at any time - this means that the rules in force at the time of leaving will be subject to such policy changes as deemed necessary in the future. Any unused staff travel tickets should be returned or refunded online as they’ll be invalid from your leaving date
If you’re eligible for travel concessions as a former employee, you’ll continue to be responsible for ensuring that you and your eligible nominees are aware of and abide by the rules of the former staff travel scheme. Any misconduct either by you or your eligible nominees when using travel concessions will result in their immediate withdrawal.
Q&As:
•What am I eligible for in the first staff travel year after leaving?
The staff travel year runs from 1 April to 31 March. Any Annual Bookable Concessions (ABCs) taken in that staff travel year will be taken into account when you leave. For example:
A colleague has one ABC and one status concession as a current employee and leaves on 31 August after 17 years' service.
-
The colleague used their one ABC in May prior to leaving, but not their status concession As a former employee the colleague is eligible for one ABC.
After leaving, because the former colleague has already used their one ABC they have no further ABCs available for that staff travel year.
One ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time.
The colleague will not be eligible to the status concessions as status concessions cease on leaving.
-
The colleague used their one status concession in May prior to leaving, but not their one ABC.
As a former employee the colleague is eligible for one ABC.
After leaving, because the former colleague has not used the one ABC they are eligible for, they will be able to use this as a former employee in the staff travel year in which they leave. Thereafter, one ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time.
No further status concessions will be available as status concessions cease on leaving.
•What do I need to do to start booking rebate travel as a former employee?
After you’ve left, you’ll receive access to former staff travel concessions once the systems have updated. This can take up to three weeks, so you shouldn’t plan to travel on your former
staff concessions until you have access.
-
Arrange your former staff ID - People Services will have written to you to explain the application process for a former staff ID card. All passes must be returned before a former pass can be issued
-
After leaving – you may need to wait 10 – 14 days before your access from serving to former staff changes. Contact the IT Service Centre on 020 8562 4000 if you have log in issues.
-
Once your concessions are available. You can arrange staff travel via the ESS internet at https://my.baplc.com
•Can I book travel before I leave?
No. Your eligibility for travel concessions is different once you’ve left. This means you’ll only be able to book travel as a former employee after you’ve left and have followed the steps
above.
•Can I travel on other airlines?
Yes, if you have completed 15 or more years continuous service.
•How do I change my nominees?
After leaving you can update your personal record via ConcessionsOnline, which is accessible via the internet at https://my.baplc.com. You can also use ConcessionsOnline to also check/update your contact details and make changes to travel nominees.
•How do I contact Staff Travel?
Contact Staff Travel via email at former.staff@ba.com. If your enquiry is urgent and you’d like to talk to a member of the Staff Travel team, call 0344 493 0764. Supporting information, including call opening times, can be found on the intranet Staff Travel FAQs, or for former staff, on the internet at https://my.baplc.com.
Retired or former colleagues
Retired or former colleagues who are eligible for staff travel and did not leave as part of the consultations on ‘preparing for a different future’ can read more
12
MY ELIGABILITY
-
I have 15 or more years continuous service
You’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, Travel on other airlines subject to the
interline agreement, Annual bookable concession/s based on your length of service:
For 15-19 years service inclusive: 1 x annual bookable concession -OR-
For 20 years or more: 2 x annual bookable concessions
•I have between 6 months and 14 years continuous service
You are not eligible for travel concessions on leaving
ABOUT THE CONCESSIONS
The concessions set out in the sections above are non-contractual and British Airways reserves the right to vary or terminate these concessions in its absolute discretion at any time - this means that the rules in force at the time of leaving will be subject to such policy changes as deemed necessary in the future
Any unused staff travel tickets should be returned or refunded online as they’ll be invalid from your leaving date
If you’re eligible for travel concessions as a former employee, you’ll continue to be responsible for ensuring that you and your eligible nominees are aware of and abide by the rules of the former staff travel scheme. Any misconduct either by you or your eligible nominees when using travel concessions will result in their immediate withdrawal.
Q&As:
•What am I eligible for in the first staff travel year after leaving?
The staff travel year runs from 1 April to 31 March. Any Annual Bookable Concessions (ABCs) taken in that staff travel year will be taken into account when you leave. For example:
A colleague has one ABC and one status concession as a current employee and leaves on 31 August after 17 years' service.
-
The colleague used their one ABC in May prior to leaving, but not their status concession As a former employee the colleague is eligible for one ABC.
After leaving, because the former colleague has already used their one ABC they have no further ABCs available for that staff travel year.
One ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time.
The colleague will not be eligible to the status concessions as status concessions cease on leaving.
-
The colleague used their one status concession in May prior to leaving, but not their one ABC.
As a former employee the colleague is eligible for one ABC.
After leaving, because the former colleague has not used the one ABC they are eligible for, they will be able to use this as a former employee in the staff travel year in which they leave. Thereafter, one ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time.
No further status concessions will be available as status concessions cease on leaving.
•What do I need to do to start booking rebate travel as a former employee?
After you’ve left, you’ll receive access to former staff travel concessions once the systems have updated. This can take up to three weeks, so you shouldn’t plan to travel on your former
staff concessions until you have access.
-
Arrange your former staff ID - People Services will have written to you to explain the application process for a former staff ID card. All passes must be returned before a former pass can be issued
-
After leaving – you may need to wait 10 – 14 days before your access from serving to former staff changes. Contact the IT Service Centre on 020 8562 4000 if you have log in issues.
-
Once your concessions are available. You can arrange staff travel via the ESS internet at https://my.baplc.com
•Can I book travel before I leave?
No. Your eligibility for travel concessions is different once you’ve left. This means you’ll only be able to book travel as a former employee after you’ve left and have followed the steps
above.
•Can I travel on other airlines?
Yes, if you have completed 15 or more years continuous service.
Q&As continued:
•How do I change my nominees?
After leaving you can update your personal record via ConcessionsOnline, which is accessible via the internet at https://my.baplc.com. You can also use ConcessionsOnline to also check/update your contact details and make changes to travel nominees.
•How do I contact Staff Travel?
Contact Staff Travel via email at former.staff@ba.com. If your enquiry is urgent and you’d like to talk to a member of the Staff Travel team, call 0344 493 0764. Supporting information, including call opening times, can be found on the intranet Staff Travel FAQs, or for former staff, on the internet at https://my.baplc.com.
Colleagues leaving under VR
Colleagues leaving under Voluntary Redundancy (which is not part of our consultations on 'preparing for a different future') can read more information here
16
MY ELIGABILITY
-
I have 15 or more years continuous service
You’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, Travel on other airlines subject to the
interline agreement, Annual bookable concession/s based on your length of service.
For 15-19 years service inclusive: 1 x annual bookable concession -OR- For 20 years or more: 2 x annual bookable concessions
•I have between 5-14 years continuous service
You’ll be eligible for the following concessions with immediate effect from date of leaving, for a period of 2 years only:
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, 1 x Annual bookable concession
•I have between six months and four years continuous service
You’ll be eligible for the following concessions with effect from your date of leaving, for a period of two years only:
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers
•I have less than six months continuous service
You are not eligible for travel concessions on leaving.
ABOUT THE CONCESSIONS
The concessions set out in the sections above are non-contractual and British Airways reserves the right to vary or terminate these concessions in its absolute discretion at any time - this
means that the rules in force at the time of leaving will be subject to such policy changes as deemed necessary in the future
Any unused staff travel tickets should be returned or refunded online as they’ll be invalid from your leaving date
If you’re eligible for travel concessions as a former employee, you’ll continue to be responsible for ensuring that you and your eligible nominees are aware of and abide by the rules of the
former staff travel scheme. Any misconduct either by you or your eligible nominees when using travel concessions will result in their immediate withdrawal.
Q&As:
•What am I eligible for in the first staff travel year after leaving?
The staff travel year runs from 1 April to 31 March. Any Annual Bookable Concessions (ABCs) taken in that staff travel year will be taken into account when you leave. For example:
A colleague has one ABC and one status concession as a current employee and leaves on 31 August after 17 years' service.
-
The colleague used their one ABC in May prior to leaving, but not their status concession As a former employee the colleague is eligible for one ABC.
After leaving, because the former colleague has already used their one ABC they have no further ABCs available for that staff travel year.
One ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time. The colleague will not be eligible to the status concessions as status concessions cease on leaving.
-
The colleague used their one status concession in May prior to leaving, but not their one ABC.
As a former employee the colleague is eligible for one ABC.
After leaving, because the former colleague has not used the one ABC they are eligible for, they will be able to use this as a former employee in the staff travel year in which they leave. Thereafter, one ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time.
No further status concessions will be available as status concessions cease on leaving.
•What do I need to do to start booking rebate travel as a former employee?
After you’ve left, you’ll receive access to former staff travel concessions once the systems have updated. This can take up to three weeks, so you shouldn’t plan to travel on your former
staff concessions until you have access.
-
Arrange your former staff ID - People Services will have written to you to explain the application process for a former staff ID card. All passes must be returned before a former pass can be issued
-
After leaving – you may need to wait 10 – 14 days before your access from serving to former staff changes. Contact the IT Service Centre on 020 8562 4000 if you have log in issues.
-
Once your concessions are available. You can arrange staff travel via the ESS internet at https://my.baplc.com
•Can I book travel before I leave?
No. Your eligibility for travel concessions is different once you’ve left. This means you’ll only be able to book travel as a former employee after you’ve left and have followed the steps
above.
•Can I travel on other airlines?
Yes, if you have completed 15 or more years continuous service.
Q&As continued:
•How do I change my nominees?
After leaving you can update your personal record via ConcessionsOnline, which is accessible via the internet at https://my.baplc.com. You can also use ConcessionsOnline to also check/update your contact details and make changes to travel nominees.
•How do I contact Staff Travel?
Contact Staff Travel via email at former.staff@ba.com. If your enquiry is urgent and you’d like to talk to a member of the Staff Travel team, call 0344 493 0764. Supporting information, including call opening times, can be found on the intranet Staff Travel FAQs, or for former staff, on the internet at https://my.baplc.com.
Preparing for your next step – Staff travel
Your eligibility for travel concessions as a former employee is grouped into categories of leaving. Information contained here is accurate as of the 31 August 2020. Click on the category below that applies to you for more information.
CONTENTS
Pages 2 - 3
GENERAL STAFF TRAVEL INFORMATION FOR ALL LEAVERS
Pages 4 - 7
VR: PREPARING FOR A DIFFERENT FUTURE
Pages 8 – 11
CR OR TUPE: PREPARING FOR A DIFFERENT FUTURE
Pages 12 – 15
RETIRED OR FORMER COLLEAGUES
Pages 16 – 19
COLLEAGUES LEAVING UNDER VR
•Registering as a former staff
If you're eligible for staff travel after you've left, you'll need to exchange your current ID pass for one for staff travel and update Peopleonline with your personal email address before you
go.
•2020 bonus concession
Colleagues who leave under redundancy or are subject to TUPE as part of the consultations on ‘preparing for a different future’, will retain this concession for one-time use and expires on 30 March 2023. Where colleagues remain in the business they will also have until 30 March 2023 to use it. All other colleagues who have left or leave the business for any other reason will not be eligible to retain this ticket.
•Nominees
As a former colleague, you can nominate one person plus your children under the age of 24. If you nominate a partner, civil partner, spouse, sibling or parent, they can travel unaccompanied on BA flights. If the person you nominate is described as a Travel Companion i.e. a grandchild, niece, friend, etc, they cannot travel unaccompanied on a BA flight and must travel with the staff member on all sectors. You may change your nominee on a rolling six-month basis as long as they’ve been nominated for a minimum of six months. You can do this via the ConcessionsOnline tab on the former colleague landing page.
•Accessing Staff Travel as a Former Employee
To access Staff Travel concessions as a former colleague, visit https://my.baplc.com. After your leaving date, as you do now, you will be asked to add your staff number and your BSAFE password. If you do experience any issues, contact the IT Service Centre on 020 856 24000. Please note: it takes at least 10 to 14 days for the various system updates to take place before you can access your staff travel for the first time as a former colleague.
•Recent Leaver - concessions
Former colleagues who have recently left may find that not all their concessions are showing on their staff travel record. Records are updated within a few weeks of leaving BA.
•Booking new flights for travel after leaving date
Any travel after you leave BA must be booked after you leave otherwise your priority code will be incorrect.
•New bookings
Once you have left, for any new bookings that you set up online, please make a note of the booking reference as the system does not always retain this information. If you have the booking reference, you can add it under Manage Bookings to view/manage your booking.
•Urgent travel
If you need to travel urgently and are waiting for the system to be updated, please email star@ba.com with all relevant travel details (Mon-Fri 8am-4pm).
•Hotline tickets
These are discounted commercial bookings and are not managed by the Staff Travel team. Raise an FAQ via the Hotline Helpdesk tab on the former colleague landing page if you have
any questions.
•Ticketed bookings
If you have a ticketed booking in the system and are unable to access and manage your booking online, click here.
•Former staff travel guide
Former staff travel guide is available on the former colleague landing page, where you can access this FAQ: Former Staff Travel guide
VR: Preparing for a different future
Colleagues leaving under Voluntary Redundancy as part of the consultations on ‘preparing for a different future’ can read more information here
4
MY ELIGABILITY
•I have 15 or more years continuous service
You’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years
continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, Travel on other airlines subject to the
interline agreement, 2 x Annual Bookable Concessions
•I have between 10-14 years continuous service
You’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, 1 x Annual bookable concession
•I have between 5-9 years continuous service
You’ll be eligible for the following concessions with effect from your date of leaving, for a period of two years only:
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, 1 x Annual bookable concession
•I have between four months and four years continuous service
You’ll be eligible for the following concessions with effect from your date of leaving, for a period of two years only:
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers
•I have less than three months continuous service
You are not eligible for travel concessions on leaving.
ABOUT THE CONCESSIONS
The concessions set out in the sections above are non-contractual and British Airways reserves the right to vary or terminate these concessions in its absolute discretion at any time - this
means that the rules in force at the time of leaving will be subject to such policy changes as deemed necessary in the future
Any unused staff travel tickets should be returned or refunded online as they’ll be invalid from your leaving date
If you’re eligible for travel concessions as a former employee, you’ll continue to be responsible for ensuring that you and your eligible nominees are aware of and abide by the rules of the
former staff travel scheme. Any misconduct either by you or your eligible nominees when using travel concessions will result in their immediate withdrawal.
Q&As:
•What am I eligible for in the first staff travel year after leaving?
The staff travel year runs from 1 April to 31 March. Any Annual Bookable Concessions (ABCs) taken in that staff travel year will be taken into account when you leave. For example:
A colleague has one ABC and one status concession as a current employee and leaves on 31 August after 17 years' service.
-
The colleague used their one ABC in May prior to leaving, but not their status concession
As a former employee the colleague is eligible for one ABC. After leaving, because the former colleague has already used their one ABC they have no further ABCs available for that staff travel year. One ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time. The colleague will not be eligible to the status concessions as status concessions cease on leaving.
-
The colleague used their one status concession in May prior to leaving, but not their one ABC.
As a former employee the colleague is eligible for one ABC. After leaving, because the former colleague has not used the one ABC they are eligible for, they will be able to use this as a former employee in the staff travel year in which they leave. Thereafter, one ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time. No further status concessions will be available as status concessions cease on leaving.
•What do I need to do to start booking rebate travel as a former employee?
After you’ve left, you’ll receive access to former staff travel concessions once the systems have updated. This can take up to three weeks, so you shouldn’t plan to travel on your former
staff concessions until you have access.
-
Arrange your former staff ID - People Services will have written to you to explain the application process for a former staff ID card. All passes must be returned before a former pass can be issued
-
After leaving – you may need to wait 10 – 14 days before your access from serving to former staff changes. Contact the IT Service Centre on 020 8562 4000 if you have log in issues.
-
Once your concessions are available. You can arrange staff travel via the ESS internet at https://my.baplc.com
•Can I book travel before I leave?
No. Your eligibility for travel concessions is different once you’ve left. This means you’ll only be able to book travel as a former employee after you’ve left and have followed the steps
above.
-
Can I travel on other airlines?
Q&As continued:
•How do I change my nominees?
After leaving you can update your personal record via ConcessionsOnline, which is accessible via the internet at https://my.baplc.com. You can also use ConcessionsOnline to also check/update your contact details and make changes to travel nominees.
•How do I contact Staff Travel?
Contact Staff Travel via email at former.staff@ba.com. If your enquiry is urgent and you’d like to talk to a member of the Staff Travel team, call 0344 493 0764. Supporting information, including call opening times, can be found on the intranet Staff Travel FAQs, or for former staff, on the internet at https://my.baplc.com.
CR or TUPE: Preparing for a different future
Colleagues leaving under Compulsory Redundancy or TUPE as part of the consultations on ‘preparing for a different future’ can read more information here
8
CR OR TUPE: PREPARING FOR A DIFFERENT FUTURE
Colleagues leaving under Compulsory Redundancy or TUPE as part of the consultations on ‘preparing for a different future’ can read more information here
MY ELIGABILITY
< >I have 20 or more years continuous serviceYou’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years continuous service
completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, Travel on other airlines subject to the interline agreement, 2 x Annual bookable concessions
< >I have between 15-19 years continuous serviceYou’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, Travel on other airlines subject to the interline agreement, 1 x
Annual bookable concession
< >I have between 10-14 years continuous serviceYou’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, 1 x Annual bookable concession
< >I have between 5-9 years continuous serviceYou’ll be eligible for the following concessions with effect from your date of leaving, for a period of two years only:
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, 1 x Annual bookable concession
< >I have between four months and four years continuous serviceYou’ll be eligible for the following concessions with effect from your date of leaving, for a period of two years only:
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers
< >I have less than three months continuous serviceYou are not eligible for travel concessions on leaving.
ABOUT THE CONCESSIONS
The concessions set out in the sections above are non-contractual and British Airways reserves the right to vary or terminate these concessions in its absolute discretion at any time - this means that the rules in force at the time of leaving will be subject to such policy changes as deemed necessary in the future. Any unused staff travel tickets should be returned or refunded online as they’ll be invalid from your leaving date
If you’re eligible for travel concessions as a former employee, you’ll continue to be responsible for ensuring that you and your eligible nominees are aware of and abide by the rules of the former staff travel scheme. Any misconduct either by you or your eligible nominees when using travel concessions will result in their immediate withdrawal.
Q&As:
•What am I eligible for in the first staff travel year after leaving?
The staff travel year runs from 1 April to 31 March. Any Annual Bookable Concessions (ABCs) taken in that staff travel year will be taken into account when you leave. For example:
A colleague has one ABC and one status concession as a current employee and leaves on 31 August after 17 years' service.
-
The colleague used their one ABC in May prior to leaving, but not their status concession As a former employee the colleague is eligible for one ABC.
After leaving, because the former colleague has already used their one ABC they have no further ABCs available for that staff travel year.
One ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time.
The colleague will not be eligible to the status concessions as status concessions cease on leaving.
-
The colleague used their one status concession in May prior to leaving, but not their one ABC.
As a former employee the colleague is eligible for one ABC.
After leaving, because the former colleague has not used the one ABC they are eligible for, they will be able to use this as a former employee in the staff travel year in which they leave. Thereafter, one ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time.
No further status concessions will be available as status concessions cease on leaving.
•What do I need to do to start booking rebate travel as a former employee?
After you’ve left, you’ll receive access to former staff travel concessions once the systems have updated. This can take up to three weeks, so you shouldn’t plan to travel on your former
staff concessions until you have access.
-
Arrange your former staff ID - People Services will have written to you to explain the application process for a former staff ID card. All passes must be returned before a former pass can be issued
-
After leaving – you may need to wait 10 – 14 days before your access from serving to former staff changes. Contact the IT Service Centre on 020 8562 4000 if you have log in issues.
-
Once your concessions are available. You can arrange staff travel via the ESS internet at https://my.baplc.com
•Can I book travel before I leave?
No. Your eligibility for travel concessions is different once you’ve left. This means you’ll only be able to book travel as a former employee after you’ve left and have followed the steps
above.
•Can I travel on other airlines?
Yes, if you have completed 15 or more years continuous service.
Q&As continued:
•How do I change my nominees?
After leaving you can update your personal record via ConcessionsOnline, which is accessible via the internet at https://my.baplc.com. You can also use ConcessionsOnline to also check/update your contact details and make changes to travel nominees.
•How do I contact Staff Travel?
Contact Staff Travel via email at former.staff@ba.com. If your enquiry is urgent and you’d like to talk to a member of the Staff Travel team, call 0344 493 0764. Supporting information, including call opening times, can be found on the intranet Staff Travel FAQs, or for former staff, on the internet at https://my.baplc.com.
Retired or former colleagues
Retired or former colleagues who are eligible for staff travel and did not leave as part of the consultations on ‘preparing for a different future’ can read more
12
MY ELIGABILITY
-
I have 15 or more years continuous service
You’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, Travel on other airlines subject to the
interline agreement, Annual bookable concession/s based on your length of service:
For 15-19 years service inclusive: 1 x annual bookable concession -OR-
For 20 years or more: 2 x annual bookable concessions
•I have between 6 months and 14 years continuous service
You are not eligible for travel concessions on leaving
ABOUT THE CONCESSIONS
The concessions set out in the sections above are non-contractual and British Airways reserves the right to vary or terminate these concessions in its absolute discretion at any time - this means that the rules in force at the time of leaving will be subject to such policy changes as deemed necessary in the future
Any unused staff travel tickets should be returned or refunded online as they’ll be invalid from your leaving date
If you’re eligible for travel concessions as a former employee, you’ll continue to be responsible for ensuring that you and your eligible nominees are aware of and abide by the rules of the former staff travel scheme. Any misconduct either by you or your eligible nominees when using travel concessions will result in their immediate withdrawal.
Q&As:
•What am I eligible for in the first staff travel year after leaving?
The staff travel year runs from 1 April to 31 March. Any Annual Bookable Concessions (ABCs) taken in that staff travel year will be taken into account when you leave. For example:
A colleague has one ABC and one status concession as a current employee and leaves on 31 August after 17 years' service.
-
The colleague used their one ABC in May prior to leaving, but not their status concession As a former employee the colleague is eligible for one ABC.
After leaving, because the former colleague has already used their one ABC they have no further ABCs available for that staff travel year.
One ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time.
The colleague will not be eligible to the status concessions as status concessions cease on leaving.
-
The colleague used their one status concession in May prior to leaving, but not their one ABC.
As a former employee the colleague is eligible for one ABC.
After leaving, because the former colleague has not used the one ABC they are eligible for, they will be able to use this as a former employee in the staff travel year in which they leave. Thereafter, one ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time.
No further status concessions will be available as status concessions cease on leaving.
•What do I need to do to start booking rebate travel as a former employee?
After you’ve left, you’ll receive access to former staff travel concessions once the systems have updated. This can take up to three weeks, so you shouldn’t plan to travel on your former
staff concessions until you have access.
-
Arrange your former staff ID - People Services will have written to you to explain the application process for a former staff ID card. All passes must be returned before a former pass can be issued
-
After leaving – you may need to wait 10 – 14 days before your access from serving to former staff changes. Contact the IT Service Centre on 020 8562 4000 if you have log in issues.
-
Once your concessions are available. You can arrange staff travel via the ESS internet at https://my.baplc.com
•Can I book travel before I leave?
No. Your eligibility for travel concessions is different once you’ve left. This means you’ll only be able to book travel as a former employee after you’ve left and have followed the steps
above.
•Can I travel on other airlines?
Yes, if you have completed 15 or more years continuous service.
Q&As continued:
•How do I change my nominees?
After leaving you can update your personal record via ConcessionsOnline, which is accessible via the internet at https://my.baplc.com. You can also use ConcessionsOnline to also check/update your contact details and make changes to travel nominees.
•How do I contact Staff Travel?
Contact Staff Travel via email at former.staff@ba.com. If your enquiry is urgent and you’d like to talk to a member of the Staff Travel team, call 0344 493 0764. Supporting information, including call opening times, can be found on the intranet Staff Travel FAQs, or for former staff, on the internet at https://my.baplc.com.
Colleagues leaving under VR
Colleagues leaving under Voluntary Redundancy (which is not part of our consultations on 'preparing for a different future') can read more information here
16
MY ELIGABILITY
-
I have 15 or more years continuous service
You’ll be eligible for the following concessions with effect from the date of termination of contract with us. The period of duration of this concession is equal to the number of full years continuous service completed.
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, Travel on other airlines subject to the
interline agreement, Annual bookable concession/s based on your length of service.
For 15-19 years service inclusive: 1 x annual bookable concession -OR- For 20 years or more: 2 x annual bookable concessions
•I have between 5-14 years continuous service
You’ll be eligible for the following concessions with immediate effect from date of leaving, for a period of 2 years only:
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers, 1 x Annual bookable concession
•I have between six months and four years continuous service
You’ll be eligible for the following concessions with effect from your date of leaving, for a period of two years only:
Qualifying concessions: Unlimited Basic Standby on BA, Unlimited Premium Standby on BA, Discounted BA commercial tickets - Hotline offers
•I have less than six months continuous service
You are not eligible for travel concessions on leaving.
ABOUT THE CONCESSIONS
The concessions set out in the sections above are non-contractual and British Airways reserves the right to vary or terminate these concessions in its absolute discretion at any time - this
means that the rules in force at the time of leaving will be subject to such policy changes as deemed necessary in the future
Any unused staff travel tickets should be returned or refunded online as they’ll be invalid from your leaving date
If you’re eligible for travel concessions as a former employee, you’ll continue to be responsible for ensuring that you and your eligible nominees are aware of and abide by the rules of the
former staff travel scheme. Any misconduct either by you or your eligible nominees when using travel concessions will result in their immediate withdrawal.
Q&As:
•What am I eligible for in the first staff travel year after leaving?
The staff travel year runs from 1 April to 31 March. Any Annual Bookable Concessions (ABCs) taken in that staff travel year will be taken into account when you leave. For example:
A colleague has one ABC and one status concession as a current employee and leaves on 31 August after 17 years' service.
-
The colleague used their one ABC in May prior to leaving, but not their status concession As a former employee the colleague is eligible for one ABC.
After leaving, because the former colleague has already used their one ABC they have no further ABCs available for that staff travel year.
One ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time. The colleague will not be eligible to the status concessions as status concessions cease on leaving.
-
The colleague used their one status concession in May prior to leaving, but not their one ABC.
As a former employee the colleague is eligible for one ABC.
After leaving, because the former colleague has not used the one ABC they are eligible for, they will be able to use this as a former employee in the staff travel year in which they leave. Thereafter, one ABC will be available from the start of the following, and future, staff travel years whilst the former colleague remains eligible under the policy in place at the time.
No further status concessions will be available as status concessions cease on leaving.
•What do I need to do to start booking rebate travel as a former employee?
After you’ve left, you’ll receive access to former staff travel concessions once the systems have updated. This can take up to three weeks, so you shouldn’t plan to travel on your former
staff concessions until you have access.
-
Arrange your former staff ID - People Services will have written to you to explain the application process for a former staff ID card. All passes must be returned before a former pass can be issued
-
After leaving – you may need to wait 10 – 14 days before your access from serving to former staff changes. Contact the IT Service Centre on 020 8562 4000 if you have log in issues.
-
Once your concessions are available. You can arrange staff travel via the ESS internet at https://my.baplc.com
•Can I book travel before I leave?
No. Your eligibility for travel concessions is different once you’ve left. This means you’ll only be able to book travel as a former employee after you’ve left and have followed the steps
above.
•Can I travel on other airlines?
Yes, if you have completed 15 or more years continuous service.
Q&As continued:
•How do I change my nominees?
After leaving you can update your personal record via ConcessionsOnline, which is accessible via the internet at https://my.baplc.com. You can also use ConcessionsOnline to also check/update your contact details and make changes to travel nominees.
•How do I contact Staff Travel?
Contact Staff Travel via email at former.staff@ba.com. If your enquiry is urgent and you’d like to talk to a member of the Staff Travel team, call 0344 493 0764. Supporting information, including call opening times, can be found on the intranet Staff Travel FAQs, or for former staff, on the internet at https://my.baplc.com.